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"Installation of Tankless Water Heater"

"Texas Water Heaters staff were very prompt. They informed you through the entire process of installing my tankless water heater. The staff was very knowledgeable of the product and installation process."

"Great job."

"They were very efficient in getting the water heater installed. They took the time to explain how it worked and answer my questions."

"Smooth as silk. Very polite and knowledgeable installers. Very professional and organized installation. Good experience."

"Absolute professionals. All work was explained to me in advance, I was consulted on all decisions, and they took the time to answer all of my questions, whether related or not. I highly recommend."

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"all around great experience."

"From the first contact discussing the product, all the way through the installation, it was excellent! The entire team - particularly Cody & Hank - were outstanding! I\'d recommend the experience to anyone."

"From the first contact discussing the product, all the way through the installation, it was excellent! The entire team - particularly Cody & Hank - were outstanding! I\'d recommend the experience to anyone."

"Overall, I was very pleased with the sales person who I met at the home show. The service tech worked efficiently and cleaned up the work area before leaving. He asked questions when he needed information and was very considerate and polite. So far, I love the new water heater and it's so pretty. Installation is neat and Hank showed me how the system worked and what the parts were before leaving."

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"The overall experience was great. From the first conversation until Cody left, everything was explained in detail and all of our questions were answered. We will definitely recommend Texas Water Heaters."

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"The two fellows you sent to us were great! Very informed and perfect gentlemen. When it comes to the water heater itself. Time will tell on the reduction in our gas bill."

"Very service oriented, polite, and able to immediately work me into their schedule on the same day. Most exceptional."

"My only disappointment is the hot water in the kitchen area never gets hot. It's lukewarm at best even after running the faucet for several minutes. Also, I have experienced times when I get hot water in the bathrooms, then it gets cold for a few minutes, then hot again."

"Service was straight-forward and easy, turn key is always a good thing."

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"Very good experience. Straight forward sales engagement, the installation personnel showed up on time and were friendly and professional, and the job was completed in a timely manner."

"This was one of the most positive experiences I have ever had with a home repair. Everyone I dealt with was nice, knowledgeable, informative, polite, punctual, honest - all around a great experience."

"I appreciate working with straight-forward professionals who know their business and are confident that their products and services will speak for themselves."

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"The electrical subcontractor was great and did his job well. I knew that he was doing his work after the water lines and tankless unit went in, but I didn't know when to expect him to come and do the work. I'd appreciate a little communication about subcontractors' schedules."

"The entire process was effortless, and I'm sure we'll get used to the new water system quickly. John explained the system very well, so I'm confident that it won't be a problem. I'm especially pleased to be using less water here in Austin. We weren't aware of the importance of draining / cleaning the system annually until John explained it all--it wouldn't have changed our minds about installing the system, but it would have been good to know about it in advance. I'm sure we'll be asking TX Heaters to perform the annual maintenance."

"Terrific. The installation crew explained everything really well, and the product is amazing."

"They went beyond the call of duty after the installation to make sure the tankless was working right and helped us deal with issues of old plumbing that was outside of the scope of their responsibility. They did an excellent job of retrofitting in an old house."

"A++ service. If we were in prison I would protect you in the shower."

"I was a bit unhappy about the unforeseen consequences of changing the gas pressure in the whole house. Otherwise all was good."

"Good crew, very friendly and efficient."

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"Very please with the timeliness of the office and crew both."

"good but a bit longer than we realized."

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"I was very impressed with every aspect of our transition to the tankless system. The person I initially spoke to confirmed what I researched on the internet, answered all my questions, and provided a written estimate of the job. Installation was scheduled within the week of our decision to make the switch. Upon arrival, I received a thorough explanation of the work to be done. The old tanks were removed and the new tankless system was installed efficiently and with attention to detail. Once the job was completed, I was able to examine the work done and have my questions answered. We have been very pleased with the unit!"

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"Good - except for arriving at 6:30 a.m. for installation - we were not given a time and did not expect a phone call at that hour."

"The installation crew did a very good job, including clean up afterwards."

"Extremely pleased with the whole experience. Really great service, great product done right on time.. no hidden sales gotchas. Highly recommend KR and his crews."

"Incredibly professional from start to finish. Very thorough in explanations and answering questions. One of the best vendor/trade experiences I have ever had. I recommend - without hesitation."

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"shouldn't have to have repairman come back to re-do circulating system install - - don't they check installs before leaving"

"Everyone was very professional and helpful. It's a little premature to decide how much I will like the product."

"I would have said B throughout except that we had to have one o fyour folks come back and spend few hours here repairing the circulating pump - - it was not working PERIOD. Don't the installers check functionality prior to leaving a new installation? That was the only detractor but that was bad. Nick Borho."

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"KR and Cody were informative and efficient in their work. All questions were answered and they were readily available."

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"From start to finish a wonderful experience. Very impressed with the installers who were very respectful of our home by putting down a tarp and cleaning up after themselves."

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"Cody and crew were really pleasant to work with and I would recommend them to my friends."

"Installation guys took time to explain everything thoroughly. Very nice."

"Every other word was more cost"

"It was great. Installer was professional and friendly and did a great job."

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"So far, everything's working great!"

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