Customer Reviews and Testimonials
We at Texas Water Heaters hold our customers’ feedback in high regard. The satisfaction of our clients is our greatest indicator of success and the driving force behind our commitment to providing exceptional water heater services. On this page, you will find testimonials from real customers who have experienced our services first-hand.
We believe that our prospective customers deserve to know what others think of our work. Revealing the experiences of others is a testament to the level of service we strive to provide. However, as we respect the privacy and integrity of our customer’s feedback, the testimonials will be posted as they are provided.
Check this page periodically for updates, as we continuously seek to share the experiences of our valued clients. If you would like to share your experience with Texas Water Heaters, please feel free to send us an email or contact us directly. Your feedback is not only appreciated but also instrumental in helping us maintain our high standards of service.
Thorough tankless water heater flush. Courteous technician. Friendly. Knowledgeable.
Excellent as always! Been a Texas Water Heaters customer since 2015. Won't go anywhere else!
Did an AC upgrade in 2015, spent 15k on it. Less than a week later my tank went out. Called around to find a replacement and Texas Water Heaters came out that day and installed a loaner tank! The owner then explained that by code they had to check all gas lines for leaks before installing a gas tankless. Turns out they could replace all my lines for less than the inspection! Went with it and never looked back! That Rinnai tankless rocked!!!
Fast forward to 2023. Gas company is telling us we have to upgrade their external meter. To do so would destroy my wife's beloved garden. One call to Texas Water Heaters and they quote a replacement all electric heater at half the cost of any competitor I asked!
They said they'd be onsite between 11am and 2:30pm. Crew arrived at 10am and finished at 10:38 after a run to get an electrical fitting (one they didn't need to supply per quote but did because they're just that good) to make sure the electricians coming at 2:30 could finish the job same day!
Call them, get the quote, accept it and lean back knowing you're in good hands. This company will get 100% of all my business on future projects.
I'm not one who throws names out when asked unless I feel 100% confident that I can recommend the best. I would hate to have a friend ask for a recommendation only to have them get sub par service.
That said, from what this company has done for me, I will blindly and wholeheartedly recommend you get them to do your water heater project!
Texas Water Heaters is a quality driven company that delivers excellence! You will not go wrong giving them your business. You will not regret it!!!!!!
Installers were quick and professional
Texas Water Heaters installed a new water heater for our house October 16th with Justin Russ as the technician. It was smooth in and out job done. After almost 3 months, the water stopped being hot which is weird for a new installed water heater. I emailed them to come check it out and they scheduled me right away next day. I was so glad that they got me so quick. Justin figured out the issue and fixed it in no time. Hot water is back on.
Thank you so much for everything. I will surely recommend TEXAS WATER HEATERS TO ALL MY FRIENDS AND FAMILY.
THANK YOU JUSTIN! ? ??
Aaron arrived exactly when he said he would and got the job done in 45 minutes. Very professional and great communicator. We’ll see you again for our next check up.
If you have any questions or require further assistance, our team is always ready to help. You can also view our extensive range of services and reach out to us through our Contact Us page. We look forward to hearing from you and possibly featuring your testimonial on our website.